Penn Center Systems

“Our guests have come to expect this type of service and enjoy the convenience of registering and checking out on their own."
Jay DellaVecchia,
Hyatt Regency O’Hare

“The kiosks enables our agents to focus less on the transaction and more on customer service.”
Jay DellaVecchia,
Hyatt Regency O’Hare

“The kiosks are a great tool to help us share a moment with each of our guest. Moving from behind a typical hotel counter to being next to the guest allows for a more personal, friendly atmosphere. This allows us to get to know our guests which ultimately produces more business”
Steve Cadaret,
District Manager Hyatt Place

“The system is quick and efficient. Our guests refer to using our kiosks similar to using self-service at an air-port. Hyatt Place is currently seeing about 35% of our guests use the kiosk”
Steve Cadaret,
District Manager Hyatt Place

Xpress Check In offers more than just Check In and Out

“The system is quick and effi-cient. Our guests refer to using our kiosks similar to using self-service at an air-port. Hyatt Place is currently seeing about 35% of our guests use the kiosk”
Steve Cadaret,
District Manager Hyatt Place

Penn Center Systems

Questions?

Integrating People, Procedures, and Technology.

Xpress Check In offers more than just Check In and Out

Penn Center Systems