With Xpress Check In most transactions can be performed in under one minute
More than 50% of those aged 18 to 54 would choose a hotel that offered self service. Hospitality Technology Self Service Study
- Hotel Solutions
- Restaurant Solutions
- K-12 Solutions
- Specialty Retail
- Grocery Solutions
- Digital Signage
“Our guests have come to expect this type of service and enjoy the convenience of registering and checking out on their own."
Jay DellaVecchia,
Hyatt Regency O’Hare
“The kiosks enables our agents to focus less on the transaction and more on customer service.”
Jay DellaVecchia,
Hyatt Regency O’Hare
“The kiosks are a great tool to help us share a moment with each of our guest. Moving from behind a typical hotel counter to being next to the guest allows for a more personal, friendly atmosphere. This allows us to get to know our guests which ultimately produces more business”
Steve Cadaret,
District Manager Hyatt Place
“The system is quick and efficient. Our guests refer to using our kiosks similar to using self-service at an air-port. Hyatt Place is currently seeing about 35% of our guests use the kiosk”
Steve Cadaret,
District Manager Hyatt Place