Positouch is Windows based, open architecture software that is easy to use, maintain and expand.

You can have complete confidence that your guest’s experience will be improved because of better order entry process, less confusion in preparation areas, increased productivity and less stress on the staff, creating a positive operating environment for all.

Our Positouch POS Software can be tailored to solve the most complex menu requirements, such as the “Cheesecake Factory” to a corner coffee house such as “Caribou Coffee”, both long time POSitouch Customers.

Positouch Back Office provides access to all of the reports and functions necessary to deliver and manage the critical information you need to create the best return on investment possible.
Positouch Back Office includes a suite of applications to help you:

• Maintain menus, screens, prices.
• Access Daily, Weekly, Monthly, PTD, or Date Range Sales, Stats, Trends, Revenue, Customer Guest Check, Payment, Item, Server, Manager, Food Cost, Labor, Table Turn, or Product Mix Reporting.
• Manage payroll, scheduling, forecasting.
• Manage inventory, purchasing, recipes.
• Output necessary files to Accounting, Property Management plus Club Accounting to name a few.

iControl – Enterprise is an internet-based reporting and communications tool specifically tailored for restaurant operations using Positouch Software:

• Comprehensive “dashboard” alert system.
• Full set of date sensitive reports that can be “sliced and diced” by any criteria you may select to access any information contained within the POSitouch data warehouse.
• Comprehensive communications including an intra-company email system, message based and discussion forum.
• Remotely manages menu items, prices, screens, inventory worksheets, etc.
• Monitor your business from wherever you have access to the web.
• Streamlines processes like payroll and inventory.
• Schedule and distribute menu updates.
• Real time loss prevention via alerts.

PCS offers a variety of gift and credit card solutions. Mercury Payment Systems is our primary solution.

PCS Gift Card Solution – Single Store
PCS Gift Card Solution Enterprise
Positouch Gift Card Solution Single Store

These reside at the Restaurant file server. There are no processing or reporting costs.
Mercury Payment Internet Gift Card Solution & Credit Card Processing

• Single Store or Enterprise
• There is no processing or reporting cost. (Must also use Mercury Credit Card Processing).
• Mercury can transfer existing balances if you already have another gift card solution.

Also a variety of commercial internet fee-based Gift Card Solutions including:

• Paymentech
• RBS Lynk
• Valulink/FDMS
• Valutec
• Givex
• Stored Value Systems
• 5th 3rd
• Paytronix

Gift Card Solutions help you:

• Increase cash flow.
• Drive sales and growth.
• Create and offer promotional programs.
• Create customer loyalty.
• Promote repeat business.

Generate repeat business! Positouch loyalty can deliver specific customer rewards and promote sales of high margin menu items.

Positouch also supports many 3rd party loyalty and marketing based solutions such as:

• Paytronix
• Givex

Positouch offers a robust feature set for both quick serve and table serve environments. The Positouch solution enables restaurant operators of all sizes and concepts, to maximize productivity, profit, and guest service. To even enhance accuracy, efficiency and training, Positouch can deliver intuitive kitchen orders, user defined colors and fonts, as well as timed release of items and courses based on the individual prep times.

The Positouch Kitchen Video Solution can be integrated with the Positouch Guest/Table system, to display the status of each order at the Hostess Station, improving guest management and table turn.

Results have produced improved ticket times averaging 4 minutes at lunch and 8 minutes during the dinner menu hours at Marie Callender’s Restaurant & Bakery operations.

PA Pubs, operators of TGI Fridays Franchises, have implemented multiple Expo screens separating appetizers and entrees, including timed release of individual items. Orders are sorted by delivery zones for servers and food runners to assure complete and timely delivery to the guest. This concept reduces preparation and assembly time for orders, as well as labor savings for expediter personnel.

Capitalize on the growing trend to Take Out and Delivery.

If you are not offering take-out, curbside delivery or home delivery, you may consider what 60% of the restaurants are doing to meet the demands of today’s time starved consumer, while growing your top line sales.

Positouch offers all the features necessary for a complete take-out and delivery solution

• Integrated take-out and curbside operations including mobility products
• Record and manage “future order.”
• Establish or create driver efficiency plus accountability.
• Incorporated into kitchen automation.
• Export customer orders to mapping

Reduce waiting times to enhance your guests “gift of time”. Positouch Table Management tracks the order status from start to finish. This helps you reduce the time tables are left unseated. It offers integration with both the Point of Sale and Kitchen Video, to provide the maximum guest tracking and production statistics.

Waitlist Management is included and soon to be complemented with Reservations Management.

Some benefits include:

• Identify problem areas in seating assignments.
• Identify delays in order preparations.
• Increase table and seat utilization.
• Provide more accurate wait quotes.
• Capture specific guest request plus preferences.

“Go where your customers are.”

Positouch is easily integrated with the complete spectrum of mobility products, including hand held products, tablets, kiosks and internet ordering.

In the future Positouch is planning to accept orders generated from mobile phones and iPhones.

Be prepared to compete for the consumer’s demands for convenience.

“Finding bad apples has never been easier.”

PCS and Gulfcoast’s Loss Prevention Software Suite can save time, save you money, save your sanity and help expose those “bad apples.”

We integrate Gulfcoast’s DVR/Camera Solution with Positouch Software to actually provide “alerts” when potentially costly adjustments, deletes, voids, canceled transaction, no sales etc. occur with your staff during transaction processing.

You can “log on” and view all these exception-based operational issues in real time with unmatched ease wherever you have an internet connection.

If you plan to install a surveillance solution, why not select the one that can attach transactions to actions?